Published date: 15 November 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 21 September 2022, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

London

Value of contract

£137,620

Procurement reference

tender_337929/1146297

Published date

15 November 2022

Closing date

21 September 2022

Closing time

12pm

Contract start date

1 December 2022

Contract end date

30 November 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Services. Upland shall perform the following consulting, training, technical, implementation, configuration
and/or other related services ("Services") applicable to Rant & Rave under this SOW:
i. Feedback Capture Touchpoints and channels
Reed In Partnership would like to launch Rant & Rave using the Software as a Service Rant &
Rave deployment. The deployment will cover the triggered SMS & Email to web form
channels + Web form Listening Post only. It will be for the UK and in English language only.
All surveys will be in the City of London Police branding only.
The following table lists the recommended touch points, channels and frequency for
requesting feedback.

Award information

Awarded date

21 September 2022

Contract start date

1 December 2022

Contract end date

30 November 2024

Total value of contract

£137,620

This contract was awarded to 1 supplier.

Upland Software t/a Rant & Rave Limited

Address

Raving Towers, Milburn Hill Road, University of Warwick Science Park CV4 7HS

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Mitchell Walker

Address

Guildhall
London
EC2P 2EJ
England

Telephone

02073324961

Email

mitchell.walker@cityoflondon.gov.uk