Published date: 13 November 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 April 2025, 5pm

Contract summary

Industry

  • Repair and maintenance services of medical equipment - 50421000

Location of contract

West Midlands

Value of contract

£34,672.11

Procurement reference

ASC152

Published date

13 November 2025

Closing date

30 April 2025

Closing time

5pm

Contract start date

1 August 2025

Contract end date

31 July 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products.

To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell.

The maintenance plan will include: -

• Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components
• Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard.
• Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours. Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.


Award information

Awarded date

31 July 2025

Contract start date

1 August 2025

Contract end date

31 July 2028

Total value of contract

£34,672.11

This contract was awarded to 1 supplier.

Tunstall Healthcare (UK) Limited

Address

Whitley Bridge
Yorkshire, DN14 0HR

Reference

Companies House number: 01332249

Value of contract

£34,672.11

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Anita Turner

Address

Freeth Street
OLDBURY
B693DE
England

Email

anita_turner@sandwell.gov.uk