Published date: 16 December 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 December 2021, 12pm

Contract summary

Industry

  • Radio, television, communication, telecommunication and related equipment - 32000000

  • Repair and maintenance services - 50000000

  • Postal and telecommunications services - 64000000

Location of contract

North West

Value of contract

£326,181

Procurement reference

STAR UID 11100 - Support and maintenance for desk top phone systeml handling system)

Published date

16 December 2021

Closing date

1 December 2021

Closing time

12pm

Contract start date

1 February 2022

Contract end date

31 January 2027

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Authority is seeking 24/7, 365 day Software/licence support for its existing corporate NEC SIP@Net Servers & UNEXUS UCS10 Contact Centre system.

Award information

Awarded date

16 December 2021

Contract start date

1 February 2022

Contract end date

31 January 2027

Total value of contract

£326,181

This contract was awarded to 1 supplier.

AVOIRA LIMITED

Address

Pennine House,Salford Street
BURY
Lancashire
BL9 6YA
GB

Reference

Companies House number: 01763970

Value of contract

£326,181

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

PHILIP STEPHENS

Address

Town Hall, Talbot Road, Stretford
MANCHESTER
M320TH
England

Telephone

07786117931

Email

philip.stephens@star-procurement.gov.uk