Published date: 3 July 2024

Last edited date: 10 October 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 16 May 2024, 12pm

Contract summary

Industry

  • Financial consultancy services - 66171000

  • Database services - 72320000

Location of contract

L24 8RF

Value of contract

£0

Procurement reference

IT-599-55-TRG/0055 - AWARD

Published date

3 July 2024

Closing date

16 May 2024

Closing time

12pm

Contract start date

1 July 2024

Contract end date

30 June 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

TRG and OHG wish to appoint the services of a supplier to provide the following credit checks and debt investigation of potential and existing customers
New Applicants
o Check affordability based on low-income profile traffic light rating on customers (red, amber, green) supplier to provide details of what each colour represents
o Check ID
o Address check to ensure applicant is fully disclosing all previous addresses. Suppliers check if any CCJ's or former social housing tenant arrears

It is anticipated that the lettings team for TRG and OHG combined will require approx. 350 searches per month.
Debt Recovery
o Tracing Former Tenants to enable TRG and OHG to pursue the debt with our in-house team.
o Trace will include the following information:
o Forwarding address,
o phone number
o email address
o Last known dates at current address.

It is anticipated that the Debt Recovery team for TRG and OHG will require a batch trace of either, approx. 300. searches per month, or approx. 900 searches be done every 3 months, this list will be updated on a quarterly basis however this number may vary and to be reviewed on a 6 monthly basis.
TRG have circa 50 user accounts and OHG have circa 50 user accounts, and at present it is anticipated that we will require approx. 4,500 searches annually. However, this may increase or decrease in the future. (Suppliers to provide details of cost per licence)

Award information

Awarded date

1 July 2024

Contract start date

1 July 2024

Contract end date

30 June 2027

Total value of contract

£75,600

This contract was awarded to 1 supplier.

Experian Ltd

Address

The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham, United Kingdom, NG80 1ZZ

Reference

None

About the buyer

Contact name

Idris Parry

Address

Estuary Commerce Park
Speke
Liverpool
L24 8RF
United Kingdom

Telephone

03451110000

Email

idris.parry@riverside.org.uk