Published date: 8 October 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 7 November 2018

Contract summary

Industry

  • Guidance and counselling services - 85312300

  • Social services - 85320000

Location of contract

South West

Value of contract

£1,600,000 to £2,100,000

Procurement reference

DORST001-DN326693-91089296

Published date

8 October 2018

Closing date

7 November 2018

Contract start date

1 April 2019

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Health and Social Care Act 2012 makes provision for a consumer champion for health and social care called Healthwatch. There are two separate bodies with slightly different functions: Healthwatch England and Local Healthwatch.

Local Healthwatch gives a stronger voice to people in influencing the health and wellbeing agenda and local service provision; providing signposting, supporting individuals with information and advice about access to services.

The Act also makes provision for local authorities to make arrangements for the delivery of an independent complaints advocacy service in relation to their area for complaints relating to the provision of health services (NHS).
Dorset County Council in partnership with Borough of Poole and Bournemouth Borough Council is seeking providers to deliver:

• A Local Healthwatch Service (Lot 1)
• Independent Complaints Advocacy (NHS Services) (Lot 2)


About the buyer

Contact name

Angela Pavey

Address

Dorset County Council
County Hall
Dorchester
DT1 1XJ
England

Telephone

+44 1305221280

Email

angela.pavey@dorsetcc.gov.uk

Website

http://www.dorsetforyou.com/