Published date: 12 April 2024
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Marketing services - 79342000
Location of contract
England
Value of contract
£0
Procurement reference
EMPWELL001-DN719405-95994063
Published date
12 April 2024
Closing date
10 May 2024
Closing time
12pm
Contract start date
1 April 2025
Contract end date
31 March 2030
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Council would like to hear from suppliers of IT solutions in relation to a customer service journey, to be used by the Customer Services team at Melton Borough Council.
The Council is open to how this new provision could be delivered, including different solutions that may be available, how the service could be improved with innovation and what can be provided on a long-term basis.
Please log on to ProContract e-procurement portal and search for project reference DN719405 for further information.
https://procontract.due-north.com/Register
About the buyer
Contact name
Charlotte Highcock
Address
Melton Borough Council
Parkside, Station Approach, Burton Street
Melton Mowbray
LE13 1GH
England
Telephone
+44 1664502497
Website
http://www.melton.gov.uk/council_and_democracy/selling_to_the_council.aspx
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Closing: 10 May 2024, 12pm
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