Queue Management System - provision and maintenance

Published date: 21 October 2016

This notice was replaced on 21 October 2016

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 10 March 2017)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary

Industry

Industry specific software package - 48100000

Location of contract

London

Value of contract

£0 to £200,000

Procurement reference

tender_131231/542873

Published date

21 October 2016

Closing date

25 November 2016

Contract start date

1 May 2017

Contract end date

30 April 2020

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Description

Supply, installation, commissioning and on-going maintenance of a Queue Management System (QMS). The QMS is to be installed in the Customer Service Centre at Kensington Town Hall and be operational by May 2017.

On-going maintenance of the system will need to be provided until 2020.

There is provision for a 12 months extension to the contract.

More information

Links

https://www.capitalesourcing.com
Tender notice
Link to eSourcing Portal

Additional text

This procurement is being executed through the Council's electronic procurement portal, capitalEsourcing where all the procurement documents are available for electronic download.

About the buyer

Contact name

Mike Hollingsworth

Address

Kensington Town Hall
London
W8 7NX
England

Email

mike.hollingsworth@rbkc.gov.uk