Published date: 12 July 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 March 2022, 12pm

Contract summary

Industry

  • Parking services - 63712400

Location of contract

England

Value of contract

£500,000

Procurement reference

PLYM001-DN621870-52720119

Published date

12 July 2022

Closing date

30 March 2022

Closing time

12pm

Contract start date

1 April 2022

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This encompasses: \r
- Penalty Charge Notice issue and end-to-end PCN processing in accordance with legislation and regulations including:\r
o incident review and PCN issue\r
o automated and manual telephone call-handling services, \r
o incoming and outgoing mail handling, \r
o web hosting, \r
o correspondence answering, \r
- Notice Processing Software \r
o Automated enforcement process\r
o Real-time\r
o Appeal management including letter writing module.\r
o Interfaces with cashless parking, parking machines, Automated Telephone Payment systems, enforcement agencies, government organisations etc.\r
o A web portal for the public to pay, review evidence or appeal.\r
- Permit management software\r
o Self-serve system\r
o Virtual permits\r
o CO2 Emissions based permits\r
o Tiered Pricing\r
o Real-time processing \r
o Must interface with enforcement and notice processing management system. \r
- Dispensation and suspension management software\r
- Clamping and removal management software\r
- Handheld mobile devices (hardware) and notice issuing software\r
o Real-time processing \r
o ANPR\r
o Integrates with our cashless parking provider and parking machines.\r
o Special messaging and persistent evader alerts\r
o Electronic pocketbook\r
- Approved CCTV enforcement devices (hardware)\r
o Parking, bus lane and moving traffic enforcement\r
o Cable of Clean Air and Low Emission Zones\r
o Integrates with our notice processing software\r
o Traffic monitoring and data gathering\r
o White list\r
- Civil enforcement officer mapping (software)\r
o Real-time data\r
o Management reporting\r
o PCN hotspots\r
o Redeploys patrolling officers\r
- Annual Maintenance and support

Award information

Awarded date

31 March 2022

Contract start date

1 April 2022

Contract end date

31 March 2023

Total value of contract

£500,000

This contract was awarded to 1 supplier.

Imperial Civil Enforcement Solutions

Address

BS1 5PU

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Ballard House
West Hoe Road
Plymouth
PL1 3BJ
United Kingdom

Telephone

01752668000

Email

procurement@plymouth.gov.uk

Website

http://www.plymouth.gov.uk/