Published date: 13 December 2022
Last edited date: 13 December 2022
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Processing and clearing services - 66133000
Benefit services - 75310000
Location of contract
CV1 2GN
Value of contract
£0 to £2,200,000
Procurement reference
IT-208-15098-COV - 15098
Published date
13 December 2022
Closing date
18 January 2023
Closing time
10am
Contract start date
1 April 2023
Contract end date
31 March 2030
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times.
At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required.
Please note - this ITT was previously published but was withdrawn and has now been re-issued with some amendments to the ITT documentation.
Further details can be found in the invitation to tender documentation.
More information
Additional text
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Please register via the Council`s e-procurement system - CSW-JETS https://in-tendhost.co.uk/csw-jets
CSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal.
CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities.
Registration is free, and takes just a few minutes. When complete, you will be able to express interest in any of the Councils'/Authorities' opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work.
Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation.
Delivery Notes
Services to be delivered remotely. Any contract management that is required in person will take place in Council offices within the City of Coventry.
Is a Recurrent Procurement Type? : No
About the buyer
Contact name
Michael Duffy
Address
Coventry
Coventry
Coventry
CV1 2GN
United Kingdom
Telephone
024 7697 1414
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Closing: 18 January 2023, 10am
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