Published date: 20 January 2026

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 March 2025, 12pm

Contract summary

Industry

  • Miscellaneous health services - 85140000

  • Social work and related services - 85300000

Location of contract

Any region

Value of contract

£130,000

Procurement reference

MT236417

Published date

20 January 2026

Closing date

10 March 2025

Closing time

12pm

Contract start date

4 April 2025

Contract end date

3 April 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Fitness to Practise Directorate is responsible for considering complaints about doctors Physician Associates (PAs) and Anaesthesia Associations (AAs). Anyone can bring a complaint directly to the GMC, including organisations, registrants, patients and their families.(For the purposes of this document a user of the lay advocacy service will be referred to as an individual.) Although we encourage these complaints to be put in writing, there are times when that is not possible or they experience difficulties putting their complaint in writing. Where this is the case, we require an independent lay advocacy service to assist in taking the complaints verbally. The lay advocacy service will also assist and engage with individuals throughout the investigation process where required.
The aims of the service are to:
- support individuals with a range of communication needs who may experience difficulties accessing and participating in our fitness to practise processes;
- improve the experience of individuals who would benefit from support advocacy to engage with the GMC;
- support more effective and meaningful interactions with individuals who may be vulnerable or have additional communication needs;
- Support the needs of individuals who may require additional communication support as an adjustment in line with the Equality Act 2010.

More information

Links

Award information

Awarded date

2 April 2025

Contract start date

4 April 2025

Contract end date

3 April 2027

Total value of contract

£130,000

This contract was awarded to 1 supplier.

Pohwer

Address

Suite 4 Middlesex House, Meadway Corporate Centre, Stevenage

Reference

Companies House number: 03323040

About the buyer

Contact name

Christine Jack

Address

3 Hardman Street
Manchester
M3 3AW
England

Telephone

+44 1619236340

Email

gmctenders@gmc-uk.org

Website

http://www.gmc-uk.org