AMCV 322 - Advice, Advocacy & Welfare Benefits Service

Contract summary

Industry

• Provision of services to the community - 75200000

Location of contract

West Midlands

Value of contract

£4,637,500

Procurement reference

BIP882588135

Published date

14 August 2024

Closing date

30 July 2024

Closing time

12am

Contract start date

1 October 2024

Contract end date

30 September 2028

Contract type

Service contract

Procedure type

Open procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

This is a contract award notice for a Advice, Advocacy and Welfare Benefits preventative service for adults. This service is to replace an existing contract.

The Advice, Advocacy and Welfare Benefits (AAWB) service will deliver advice and non-statutory advocacy for all adults aged 18+ across a range of issues which impact on people's wellbeing and will incorporate support for people who need help to be able to navigate the welfare benefits system.

As a guideline, over a 12 month period the current service has delivered advice, advocacy and welfare benefits support to over 9,500 people. This can be broken down by:
•Non-statutory advocacy = 1,900
•Advice = 7,600 people in total
•Over 50% of all individual issues are related to Welfare Benefits & Tax Credits
The provider will be expected to manage any increase in demand within the contract value.

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More information

Links

• https://www.delta-esourcing.com/delta/respondToList.html?noticeId=882588135
• Tender notice
• Please follow this link to view the notice.

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Award information

Awarded date

30 July 2024

Contract start date

1 October 2024

Contract end date

30 September 2028

Total value of contract

£4,637,500

This contract was awarded to 1 supplier.

Citizens Advice Shropshire

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About the buyer

Address

Shirehall
Abbey Foregate
Shrewsbury
SY2 6ND
UK

Telephone

+441743252992

Email

procurement@shropshire.gov.uk