Published date: 15 August 2022
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Sales, marketing and business intelligence software package - 48480000
Business intelligence software package - 48482000
Database systems - 48610000
Database software package - 48611000
Electronic data management (EDM) - 48613000
Data-acquisition system - 48614000
Electronic data exchange services - 64216110
IT services: consulting, software development, Internet and support - 72000000
Data services - 72300000
Data-processing services - 72310000
Data conversion services - 72311100
Data preparation services - 72312100
Data capture services - 72313000
Data collection and collation services - 72314000
Data analysis services - 72316000
Data management services - 72322000
Content or data standardization and classification services - 72330000
Location of contract
LU2 9LY
Value of contract
£180,000 to £220,000
Procurement reference
IT-373-591-L22052-T-MC
Published date
15 August 2022
Closing date
2 September 2022
Closing time
12pm
Contract start date
1 October 2022
Contract end date
30 September 2025
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
LLA has the aim of delivering seamless & personalised passenger experiences at every touchpoint that drive value for the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA's passenger data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful passenger experiences delivered seamlessly across existing and new touchpoints as they are developed.
This contract would be awarded for a one year period with the ability to extend twice, each for a period of one year. These will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meet the evolving requirements of LLA & our passengers.
More information
Links
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- https://in-tendhost.co.uk/LLAOL/aspx/
- Additional information on how to apply for this contract
Additional text
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Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references.
Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector.
To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at:
https://in-tendhost.co.uk/llaol
All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual.
During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom.
Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button.
Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions.
We accept no liability if you have not expressed an interest in the tender.
Is a Recurrent Procurement Type? : No
About the buyer
Contact name
Michaela Caulfield
Address
Airport Way
Luton
Bedfordshire
LU2 9LY
United Kingdom
Telephone
01582395523
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Closing: 2 September 2022, 12pm