Published date: 29 January 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing date: 28 February 2020

Contract summary


  • Software package and information systems - 48000000

Location of contract


Value of contract


Published date

29 January 2020

Closing date

28 February 2020

Contract start date

23 March 2020

Contract end date

24 March 2021

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The Contract shall be divided into two Lots by police force area as detailed below:
• Lot 1 - Dyfed Powys Police
• Lot 2 - Gwent Police


Social Media is increasingly the primary tool used by members of the public to engage with the Police. With a wide array of options for engaging and increasing numbers of Force social media accounts in use, it is vital that the Force mitigates this significant reputational risk through the acquisition of an appropriate social media management platform, which affords content control and monitoring control over the Force's social media presence.

Please note North Wales will not participate in this exercise as per the initial OJEU notice

About the buyer

Contact name

Faye Ryan


Dyfed Powys Police HQ
SA31 2PF


01267 226540


How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.

Closing date: 28 February 2020