Published date: 8 November 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 October 2023, 12pm

Contract summary

Industry

  • General management consultancy services - 79411000

Location of contract

Any region

Value of contract

£49,000

Procurement reference

tender_373919/1278122

Published date

8 November 2023

Closing date

26 October 2023

Closing time

12pm

Contract start date

1 November 2023

Contract end date

30 April 2024

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

This contract has been awarded for consulting services to support DVSA to become more service-led and customer centric.

The consultancy services will be required to provide their expert knowledge, tools and assessments to enable DVSA to successfully pilot service led as an approach by mapping an end-to-end customer journey. This will involve helping DVSA draw conclusions from pilot work, draft recommendations and help to present to project board.

More information

Attachments

Award information

Awarded date

1 November 2023

Contract start date

1 November 2023

Contract end date

30 April 2024

Total value of contract

£49,000

This contract was awarded to 1 supplier.

The Service Org Group Limited

Address

7 Bell Yard London WC2A 2JR

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Berkeley House
Bristol
BS5 0DA
England

Email

commercialenquiries@dvsa.gov.uk