Published date: 2 February 2024
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
England
Value of contract
£499,000
Procurement reference
BRISTOLCC001-DN705982-56590402
Published date
2 February 2024
Closing date
8 March 2024
Closing time
12pm
Contract start date
1 June 2024
Contract end date
1 June 2027
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Bristol City Council (BCC) requires a replacement of the current IT Service Management tool (Landesk). The requirement to implement efficient processes and processing of/for the IT function. The ITSM tool will form an integrated technology that supports the ICT service Helpdesk function and the wider BCC IT end-user community with a user-friendly self service portal for all employees.
About the buyer
Contact name
Ella Clarke
Address
Bristol City Council
P O Box 3176
BRISTOL
BS3 9FS
England
Website
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Closing: 8 March 2024, 12pm
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