Published date: 11 December 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 March 2025, 12pm

Contract summary

Industry

  • Interpretation services - 79540000

Location of contract

United Kingdom

Value of contract

£73,000,000

Procurement reference

SBS10519

Published date

11 December 2025

Closing date

13 March 2025

Closing time

12pm

Contract start date

6 November 2025

Contract end date

5 November 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework Agreement.

NHS SBS has put in place a Framework Agreement for the provision of Interpretation and Translation Services and related Goods and Services for the Public Sector to be used by NHS SBS Approved Organisations.

Our Approved Organisation list can be found on:

https://www.sbs.nhs.uk/services/framework-agreements-categories/

The framework includes Face to Face translation, British Sign Language (BSL), Telephone Interpretation, Document Translation and ancillary services, Video Interpretation and a One Stop Shop for Managed Services.

Lot 1 - Face to Face (Spoken Language)

Lot 2 - British Sign Language (BSL)

Lot 3 - Telephone Interpreting

Lot 4 - Document Translation and Ancillary Services

Lot 5 - Video Interpretation

Lot 6 - One Stop Shop (Managed Service)

More information

Previous notice about this procurement

Interpretation & Translation Services (SBS10519)

  • Opportunity
  • Published 16 January 2025

Award information

Awarded date

20 November 2025

Contract start date

6 November 2025

Contract end date

5 November 2027

Total value of contract

£73,000,000

This contract was awarded to 34 suppliers.

Aa Global Language Service Ltd

Address

Francis House, 4 Humber Place, Hull Marina, Kingston Upon Hull, HU1 1UD

Reference

Companies House number: 4299764

Supplier is SME?

Yes

Supplier is VCSE?

No

Absolute Interpreting & Translations Limited

Address

34-35 Ludgate Hill, Birmingham, England, B3 1EH

Reference

Companies House number: 6044167

Supplier is SME?

Yes

Supplier is VCSE?

No

ABC Translation Sarl

Address

Rue de Morges 22 1023 Crissier (VD) Suisse

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

No

Accentus Language Services Ltd

Address

20-22 Wenlock Road, London, N1 7GU, United Kingdom

Reference

Companies House number: 12839471

Supplier is SME?

Yes

Supplier is VCSE?

No

Acolad UK Ltd

Address

2nd Floor, 291-299 Borough High Street, London, SE1 1JG

Reference

Companies House number: 3444614

Supplier is SME?

Yes

Supplier is VCSE?

No

Action Deafness

Address

The Peepul Centre, Orchardson Avenue, Leicester, LE4 6DP

Reference

Companies House number: 6706042

Supplier is SME?

No

Supplier is VCSE?

No

Axis Recruitment Limited

Address

88-90 North Sherwood Street, Nottingham, NG1 4EE

Reference

Companies House number: 4827750

Supplier is SME?

Yes

Supplier is VCSE?

No

Bid Services

Address

Deaf Cultural Centre, Ladywood Road, Birmingham, B16 8SZ

Reference

Companies House number: 3124204

Supplier is SME?

Yes

Supplier is VCSE?

No

DA Languages Limited trading as Dals

Address

Suite 4a, Statham House, Talbot Road, Stretford, Manchester M32 0FP

Reference

Companies House number: 6207784

Supplier is SME?

Yes

Supplier is VCSE?

No

DCVS Trading Ltd

Address

48 High Street, Hemel Hempstead, Herts HP1 3AF

Reference

Companies House number: 11127666

Supplier is SME?

Yes

Supplier is VCSE?

No

Digital Interpretations UK Ltd

Address

2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE

Reference

Companies House number: 15569044

Supplier is SME?

Yes

Supplier is VCSE?

No

Enable2 Translate Limited trading as Translate one

Address

Carlton House, Grammar School Street, Bradford, West Yorkshire, United Kingdom, BD1 4NS

Reference

Companies House number: 15443239

Supplier is SME?

Yes

Supplier is VCSE?

No

Language Empire Ltd

Address

Language Empire, Empire House College Road Rochdale OL12 6AE

Reference

Companies House number: 5535464

Supplier is SME?

Yes

Supplier is VCSE?

No

Language is Everything Ltd

Address

Marina Office, 65 Castle St, Hull HU1 1SD

Reference

Companies House number: 3464388

Supplier is SME?

Yes

Supplier is VCSE?

No

Language Line Limited trading as Language Line Solutions

Address

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill, London, EC3R 8AD

Reference

Companies House number: 4823110

Supplier is SME?

No

Supplier is VCSE?

No

Language Phone

Address

86-90, Paul Street, London EC2A 4NE

Reference

Companies House number: 16301739

Supplier is SME?

Yes

Supplier is VCSE?

No

LanguageServicesUK Limited

Address

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds, Bristol, BS6 3JB

Reference

Companies House number: 7760366

Supplier is SME?

Yes

Supplier is VCSE?

No

Lingvo House Translation Services Limited

Address

60 Cannon Street, London, EC4N 6NP

Reference

Companies House number: 6737511

Supplier is SME?

Yes

Supplier is VCSE?

No

Microlink PC UK Ltd

Address

Microlink House, Brickfield Lane, Chandlers Ford, Hampshire, SO53 4DP

Reference

Companies House number: 3325643

Supplier is SME?

Yes

Supplier is VCSE?

No

Migrant Help Trading Limited trading as Clear Voice

Address

128 City Road, London, EC1V 2NX

Reference

Companies House number: 5684239

Supplier is SME?

Yes

Supplier is VCSE?

No

ONCALL Interpreters LTD

Address

63-66 Hatton Garden, EC1N 8LE

Reference

Companies House number: 8848961

Supplier is SME?

Yes

Supplier is VCSE?

No

Papillon Translations Ltd

Address

167-169 Great Portland Street, London, W1W 5PF

Reference

Companies House number: 8991181

Supplier is SME?

Yes

Supplier is VCSE?

No

Prestige Network Limited

Address

Park View House, 65 London Road, Newbury, Berkshire, RG14 1JN

Reference

Companies House number: 2440502

Supplier is SME?

Yes

Supplier is VCSE?

No

Remark! Limited

Address

18 Leather Lane, London, EC1N 7SU

Reference

Companies House number: 7246931

Supplier is SME?

Yes

Supplier is VCSE?

No

Signalise CO-OP Limited

Address

54 St James St, Liverpool L1 0AB, UK

Reference

Companies House number: RS004634

Supplier is SME?

Yes

Supplier is VCSE?

No

Sign Solutions SLIA Ltd

Address

First Floor, Ipsley Barn, Berrington Close, Ipsley, Redditch B98 0TJ

Reference

Companies House number: 4802772

Supplier is SME?

Yes

Supplier is VCSE?

No

Silent Sounds Communications

Address

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe, Buckinghamshire, H13 5RE

Reference

Companies House number: 8043043

Supplier is SME?

Yes

Supplier is VCSE?

No

Stockport Interpreting Unit Stockport Metropolitan Borough Counc

Address

The Hardman Centre, Hardman Street, Stockport, SK3 0BJ

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

No

Supreme Linguistic Services T/A Premium Linguistic Services Limi

Address

Station House Baltimore Road, Great Barr Business Park, Birmingham, England, B42 1DY

Reference

Companies House number: 9340464

Supplier is SME?

Yes

Supplier is VCSE?

No

thebigword Interpreting Services Limited

Address

Unit 4 Royds Cl, Leeds LS12 6LL

Reference

Companies House number: 6232449

Supplier is SME?

No

Supplier is VCSE?

No

The Language Room Limited

Address

273 High Street, Linlithgow, West Lothian, UK EH49 6QT

Reference

Companies House number: SC404047

Supplier is SME?

Yes

Supplier is VCSE?

No

The Language Shop Ltd

Address

Newham Dockside, 1000 Dockside Road, London, E16 2U

Reference

Companies House number: 8882661

Supplier is SME?

Yes

Supplier is VCSE?

No

Topp Language Solutions

Address

Park House Business Centre, Clayton Wood Close, Leeds, LS16 6QE

Reference

Companies House number: 8473338

Supplier is SME?

Yes

Supplier is VCSE?

No

Word360 Limited

Address

6 The Cloisters, 11-12 George Road, Edgbaston, Birmingham, B15 1NP

Reference

Companies House number: 5498277

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

NHS Shared Business Services Limited

Address

Three Cherry Trees Lane
Hemel Hempstead
Hertfordshire
HP2 7AH
England

Email

nsbs.categorymanagementsourcing@nhs.net

Website

https://www.sbs.nhs.uk/