Trading Standards Case Management System

Contract summary

Industry

• Software package and information systems - 48000000

• IT services: consulting, software development, Internet and support - 72000000

Location of contract

South East

Value of contract

£177,978

Procurement reference

CN250480

Published date

14 August 2025

Closing date

31 July 2025

Closing time

12pm

Contract start date

1 August 2025

Contract end date

31 July 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The overall requirement enables the service to provide key functions to:

• investigate persistent and/or serious criminal activities, in particular those involving fraud, counterfeiting, scams, doorstep crime and persistent consumer detriment
• support businesses by offering professional business advice and guidance, including Primary Authority Partnerships
• audit high risk businesses such as farms, food and feed producers, importers, wholesalers and retailers
• provide animal health and disease outbreak advice
• carry out regular market surveillance, such as at Kent ports, markets and boot fairs, to prevent unsafe or illegal products entering the market
• reduce illegal sale of tobacco and alcohol to children and young people as well as reduce access to illegal tobacco.

Trading Standards' role is to create and maintain a safe and fair-trading environment where Kent businesses can operate and grow, and Kent consumers can engage in their economic activity with confidence.

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Award information

Awarded date

31 July 2025

Contract start date

1 August 2025

Contract end date

31 July 2027

Total value of contract

£177,978

This contract was awarded to 1 supplier.

Civica UK Limited

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About the buyer

Address

County Hall
MAIDSTONE
ME141XQ
England

Email

laura.garay2@kent.gov.uk