Published date: 11 October 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 August 2023, 11:59pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£376,632

Procurement reference

LBKING001-DN681153-08076028

Published date

11 October 2023

Closing date

15 August 2023

Closing time

11:59pm

Contract start date

5 September 2023

Contract end date

4 September 2026

Contract type

Supply contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Granicus govService Platform is a subscription-based software for the customer services centre to manage the receiving, processing and tracking of the progress of the service requests from the users and enable users to submit service requests online.

Award information

Awarded date

30 August 2023

Contract start date

5 September 2023

Contract end date

4 September 2026

Total value of contract

£376,632

This contract was awarded to 1 supplier.

GRANICUS-FIRMSTEP Ltd

Address

EC2A 2DT

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Dhiraj Shah

Address

Guildhall 1
High Street
Kingston upon Thames
KT1 1EU
England

Telephone

+44 2085476927

Email

dhiraj.shah@kingston.gov.uk

Website

http://www.kingston.gov.uk