Published date: 7 January 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 September 2018

Contract summary

Industry

  • Project management software development services - 72212331

Location of contract

West Midlands, London

Value of contract

£0 to £34,650

Procurement reference

PROC.02.0132

Published date

7 January 2019

Closing date

18 September 2018

Contract start date

22 October 2018

Contract end date

21 October 2021

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Ofwat's current stakeholder management system is not in use. This means that we do not have a centralised place for our external contact details or our stakeholder intelligence. We need a systematic method for recording stakeholder engagement, gaining reports and analytics on our stakeholder engagement, and a place to store our external contacts in one place - all with audit trail capability.
The work is to procure a stakeholder management system, which will provide a centralised tool making our internal processes more efficient. We require a system that is off-the-shelf, works with our existing systems which are based on Microsoft products - surface pros and office productivity apps and can be adapted to suit our organisational needs. We require the solutions to be introduced to our organisation and managed internally by Ofwat with some external support required. The value of this contract is capped at £15,000 per annum over a three year period - giving a value of no greater than £45,000 in total.

Objective(s)
The stakeholder management system will deliver the following:
• a centralised system where 250 staff can access contact details and stakeholder intelligence;
• an environment where we are able to distinguish between different types of stakeholders;
• improve our stakeholder engagement by having a more joined up approach;
• ensure we have an audit trail in the case of a judicial review;
• reduce the time spent searching for contact details, meeting notes and stakeholder intelligence;
• minimise the duplication of slides and briefing packs;
• gain better insight in to our stakeholder engagement through reporting and statistics;
• enable efficient working by integrating appropriately with other components of our IT infrastructure, such as our email system through Office 365 and our Sharepoint online records management system EDRMS;
• improve resilience by using a cloud service;
• enable our data to remain secure and compliant with GDPR; and
• support and underpin any new approaches to our internal management of stakeholder engagement.

Scope of work
The scope of the project includes:
• Collaborating with the project manager and integrating the product into Ofwat.
• Agree a delivery timetable once system is purchased
• Work to Ofwat templates and guidelines
• Work to GDPR guidelines
• The contract period is 3 years expected to be late September/October 2018 - late September/October 2021
• A swift turnaround and go live date from contract award - within 2 months.

More information

Additional text

For further information, please contact: procurement@ofwat.gsi.gov.uk

Award information

Awarded date

12 October 2018

Contract start date

22 October 2018

Contract end date

21 October 2021

Total value of contract

£34,650

This contract was awarded to 1 supplier.

Prgloo Limited

Address

10-11 Floor
88 Wood Street
London
EC2V 7RS

Reference

Companies House number: 08984741

Value of contract

£34,650

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Capped price excluding VAT and expenses

About the buyer

Address

Centre City Tower
7 Hill Street
Birmingham
B5 4UA
England

Email

mailbox@ofwat.gsi.gov.uk