Published date: 18 May 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 January 2022, 1:45pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

East Midlands

Value of contract

£31,036

Procurement reference

SSD709

Published date

18 May 2022

Closing date

19 January 2022

Closing time

1:45pm

Contract start date

13 March 2022

Contract end date

12 March 2023

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Netcall provide and support the IVR which answers all of our non emergency telephone calls on either 01162222222 and 101. It also provides voice recognition and is used to route calls to the appropriate person or department without having to go via the Switchboard.

The is a contract award and renewal of existing sotware.

Award information

Awarded date

19 January 2022

Contract start date

13 March 2022

Contract end date

12 March 2023

Total value of contract

£31,036

This contract was awarded to 1 supplier.

Netcall Technology Ltd

Address

Suite 203
Bedford Heights
Brickhill Drive
Bedford
MK41 7PH

Reference

Companies House number: 02831215

Value of contract

£31,036

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Jim Bates

Address

St. Johns,Enderby
LEICESTER
LE192BX
England

Telephone

0116 222 2222

Email

jim.bates8964@leicestershire.pnn.police.uk