Published date: 31 March 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 March 2018

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

East Midlands

Value of contract

£1,000,000

Procurement reference

BIP310290816

Published date

31 March 2018

Closing date

26 March 2018

Contract start date

1 April 2018

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Negotiated procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Leicester City Council is seeking suppliers with a proven track record in providing an Automatic Call Distribution system. The Council requires qualified suppliers who have experience of providing a large ACD system to accommodate the Council's needs. The system will need to integrate with the Council's Microsoft Lync telephony system.

More information

Links

Award information

Awarded date

26 March 2018

Contract start date

1 April 2018

Contract end date

31 March 2028

Total value of contract

£1,000,000

This contract was awarded to 1 supplier.

Amillan Limited

Address

Number One, Highlands Court
Cranmore Avenue
Solihull
B90 4LE

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Bosworth House
9 Princess Road West
Leicester
LE1 6TH
UK

Email

Rebecca.Cowan@leicester.gov.uk