Published date: 1 August 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 May 2025, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

DH1 3YG

Value of contract

£31,000

Procurement reference

CF-3138000D0O000000rwimUAA

Published date

1 August 2025

Closing date

20 May 2025

Closing time

12pm

Contract start date

1 August 2025

Contract end date

31 March 2027

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

NHS North of England Care System Support (NECS) has a requirement for a cloud-based telephony provision. The solution must leverage Amazon Connect to deliver a comprehensive, scalable, and reliable telephony service which aligns with the wider CSU platform in-use.

More information

Attachments

Award information

Awarded date

30 July 2025

Contract start date

1 August 2025

Contract end date

31 March 2027

Total value of contract

£31,000

This contract was awarded to 1 supplier.

AMAZON WEB SERVICES EMEA SARL UK BRANCH

Address

1 Principal Place
Worship Street
London EC2A 2FA

Reference

None

About the buyer

Contact name

CR - Daniel Proctor

Address

John Snow House
Durham
DH1 3YG
United Kingdom

Email

nsbs.ops.procurementisfe@nhs.net