Published date: 17 March 2022

This notice was replaced on 29 April 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 29 April 2022)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Survey services - 79311000

Location of contract

United Kingdom

Value of contract

£160,000

Procurement reference

ORR/CT/21-102

Published date

17 March 2022

Closing date

31 March 2022

Closing time

5pm

Contract start date

11 April 2022

Contract end date

30 June 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The overall aim of the passenger assist survey is to compile information about passenger use and experience of the Passenger Assist service offered by train and station operators, in order to monitor those operators' performance over time and ensure that users' needs and expectations are being met on an ongoing basis.

More information

Attachments

Additional text

This tender closes on 31/03/2022 at 5pm. All communication must be made via the portal (joining instructions attached)

About the buyer

Address

25 Cabot Square
London
E14 4QZ
England

Email

procurementteam@orr.gov.uk