Published date: 22 November 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 June 2021, 12pm

Contract summary

Industry

  • Short Message Service (SMS) services - 64212100

  • Multimedia Message Service (MMS) services - 64212300

  • Electronic message and information services - 64216000

    • Electronic message services - 64216100

Location of contract

B4 7WB

Value of contract

£0

Procurement reference

IT-100-2354-109099 - AWARD

Published date

22 November 2021

Closing date

18 June 2021

Closing time

12pm

Contract start date

1 December 2021

Contract end date

1 December 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Birmingham City Council requires a supplier for the provision of smart text automation to citizens who are behind with their council tax payments. This must also include a self-serve means for the citizen to provide payment via a payment link contained within the message.

This contract will be for a period of 1 year, with an additional 1-year extension, commencing 8.07.2021 until 07.07.2023 The contract will be renewed on an annual basis depending on previous performance including the ability of the provider to deliver all orders on time.

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation.

If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000.

Your completed quotation submission should be returned by noon on 18th June 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc

Award information

Awarded date

18 November 2021

Contract start date

1 December 2021

Contract end date

1 December 2022

Total value of contract

£80,000

This contract was awarded to 1 supplier.

Engage Hub Ltd

Address

Unit 311, Highgate Studios, 57-79 Highgate Road, London, United Kingdom, NW5 1TL

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

David Hosie

Address

10 Woodcock Street
Birmingham
West Midlands
B4 7WB
United Kingdom

Telephone

0121 464 8000

Email

David.Hosie@birmingham.gov.uk

Website

www.in-tendhost.co.uk/birminghamcc