Published date: 23 October 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 September 2021, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1A 2AH

Value of contract

£12,600,000

Procurement reference

tender_272103/1273602

Published date

23 October 2023

Closing date

29 September 2021

Closing time

12pm

Contract start date

28 June 2022

Contract end date

27 September 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Call Off Contract awarded under Framework Contract RM3821 Lot 1b: Workflow and Case Management Solutions


More information

Additional text

The following variations have been made since award;

Nature and extent of the modifications (with indication of possible earlier changes to the contract):

Variation 1 - Correction of incorrect contract end date

Variation 2 - Add business change capability required for the successful implementation of ICM.

Variation 3 - Add further business change capability required for the successful implementation of Orbit, previously known as ICM.

Variation 4 - Additional licences required.

Variation 5 - Described below.



Variation 5 - Need for additional works, services or supplies by the original contractor. (Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor):



Following a competitive procurement process, FCDO contracted with NTT Data UK for the delivery of an Integrated Case Management system ( including configuration of a COTS product, along with provision of support and maintenance of the system once live). Since contracting with NTT Data, FCDO has identified new business needs requiring additional services which have become necessary and which were unforeseen when the original procurement process was conducted.

It is not possible for a supplier other than NTT Data to deliver these additional services for technical reasons as the additional services require knowledge of the system (of which NTT Data have exclusive working knowledge), access to the systems back-end and project specific IPR. Therefore, due to the need for interchangeability and interoperability with existing equipment, services or installations procured under the initial procurement, this work cannot be delivered by any supplier other than NTT Data.


In addition, contracting with a new supplier for delivery of these additional services would cause significant inconvenience and substantial duplication of costs for FCDO. Given the interoperability issues identified above (particularly NTT Data's exclusive working knowledge of the system developed to date and the impact of IPR restrictions), the time required to run a competition to establish another appropriate supplier, and then to mobilise and transition the services, would result in substantial and unacceptable delay to the programme of at least 12-18 months, as well as result in significant duplication of costs for FCDO.

Updated total contract value including value of each modification

Original award total: £12,653,633.00 excluding VAT



Variation 1: £0.00 excluding VAT

Variation 2: £250,800.00 excluding VAT

Variation 3: £711,429.00 excluding VAT

Variation 4: £202,476.00 excluding VAT

Variation 5: £2,621,920.00 excluding VAT



Modified award total: £16,440,258.00 excluding VAT


Award information

Awarded date

24 June 2022

Contract start date

28 June 2022

Contract end date

27 September 2026

Total value of contract

£12,600,000

This contract was awarded to 1 supplier.

NTT Data UK Ltd

Address

2 Royal Exchange, 3rd Floor, London, EC3V 3DG

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

King Charles Street
London
SW1A 2AH
England

Email

ICT.Commercial@fcdo.gov.uk