Published date: 15 February 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 9 September 2022, 5pm

Contract summary

Industry

  • Postal and telecommunications services - 64000000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West

Value of contract

£356,029.68

Procurement reference

tender_338944/1177717

Published date

15 February 2023

Closing date

9 September 2022

Closing time

5pm

Contract start date

26 January 2023

Contract end date

26 January 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes. This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice.
The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.

Award information

Awarded date

26 January 2023

Contract start date

26 January 2023

Contract end date

26 January 2025

Total value of contract

£356,029.68

This contract was awarded to 1 supplier.

ResQ Ltd

Address

Criterion House, 75-81 George Street, Kingston Upon Hull, East Yorkshire, HU1 3BA.

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

1 Victoria Street
London
SW1H 0ET
England

Email

adeolu.gidado@beis.gov.uk