Published date: 31 January 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 January 2019

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

London

Value of contract

£84,000

Procurement reference

project_4272/ecm_6442

Published date

31 January 2019

Closing date

30 January 2019

Contract start date

1 February 2019

Contract end date

31 January 2021

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Establishing a helpdesk service (telephone, email and web-based to log tickets), acquiring and maintaining appropriate technical capacity and working knowledge of the website.

Provide support to, and be responsible for legacy and new functionality deployed on the following systems;
o Staging / Live CMS configuration
o Dev / Test CMS configuration o CMS user / member accounts
o Outline of custom functionality within the NIBSC website including (but not limited to) the CT LIMS (eProtocol functionality), Standards Processing Division and Centre for AIDS Reagents:
o - Website Catalogue and shopping basket functionality
o - New account registration process o - MRP Scheduled Tasks (Transferring information from website to MRP)
o - eProtocols
o - Data import scheduled tasks
o - Result Reporting System (RRS) o - Incident and Query Logging and triage of issues

* Provide 12 days development time for minor development including: o Minor changes within the RRS (Graham Prescott can provide details)
o Minor changes to SPD/Sales website as new products come online;
* Minor content refresh of websites.
* Minor design changes to websites design

Award information

Awarded date

30 January 2019

Contract start date

1 February 2019

Contract end date

31 January 2021

Total value of contract

£84,000

This contract was awarded to 1 supplier.

Greenwood Campbell Ltd

Address

18 Albert Road
Bournemouth
BH1 1BZ

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Procurement

Address

10 South Colonnade
Canary Wharf
London
E14 4PU
England

Email

purchasing@nibsc.org