Published date: 23 December 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 November 2024, 12pm

Contract summary

Industry

  • Financial analysis and accounting software package - 48440000

Location of contract

NE8 1HH

Value of contract

£408,197.65

Procurement reference

OPEN23122024081642

Published date

23 December 2024

Closing date

29 November 2024

Closing time

12pm

Contract start date

30 November 2024

Contract end date

29 November 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Support and hosting of the Payments and Income Management system (Pay360) with secure PCI Telephony which covers the following essential core systems currently operational within the Council:
(1) A central income processing and repository module used to assist with validating, processing and storage of income.
(2) Debit or credit card payments taken over the telephone, online and in-person. Telephone payments taken on Pay 360 integrate with the PCI Pal telephony solution included in this contract.


Award information

Awarded date

19 December 2024

Contract start date

30 November 2024

Contract end date

29 November 2029

Total value of contract

£408,197.65

This contract was awarded to 1 supplier.

Capita Business Services Limited

Address

65, Gresham Street
London
EC2V 7NQ

Reference

Companies House number: 02299747

Value of contract

£408,197.65

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Andrew Thompson

Address

Regent Street
Gateshead
NE81HH
England

Telephone

0191 433 2891

Email

andrewthompson@gateshead.gov.uk

Website

www.gatehead.gov.uk