Published date: 20 July 2021

Last edited date: 22 July 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 22 March 2021, 12pm

Contract summary

Industry

  • Wellness services - 98334000

Location of contract

England, Scotland, Wales

Value of contract

£165,817

Procurement reference

BTP/CON/400

Published date

20 July 2021

Closing date

22 March 2021

Closing time

12pm

Contract start date

1 September 2021

Contract end date

31 August 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The requirement is for the provision of Employee Assistance Programme (EAP) services for BTPA/BTP staff to support and complement wellbeing issues and initiatives within the force. The EAP provides amongst a range of other services confidential and short-term support that assists with a variety of issues, including financial, legal, physical, and mental health.
For all Services described in this Specification, the Successful Tenderer shall provide Customer Personnel with access to obtain advice and support for, including but not limited to the following:
Addiction / dependency / substance abuse;
Alcoholism;
Anxiety;
Bereavement;
Bullying / harassment / intimidation / discrimination;
Career / job related stress;
Care problems related to childcare / eldercare / disability care;
Debt advice;
Depression;
Domestic violence;
Eating disorders;
Family / relationship problems;
Gambling;
Gender reassignment;
Health problems;
Illness of a family member;
Legal information;
Lesbian, Gay, Bisexual and Transgender (LGBT) issues;
Mental health related issues;
Matrimonial / domestic settlement problems;
Performance related problems;
Post-traumatic stress problems including those arising from an accident at work or work-related incident;
Redeployment / relocation / redundancy;
Sexual assault and abuse;
Stress;
Support for all parties involved in a formal work-related investigation both during and following the investigation;
Whistleblowing;
Workplace restructuring / transformation programmes / departmental change; and
Workplace trauma.
Mandatory Service Requirements
The Successful Tenderer shall provide and maintain an online portal to support the Services, available to all Customer Personnel twenty-four (24) hours a day, seven (7) days a week and three hundred and sixty-five (365) days a year/unless agreed otherwise in advance by Customer.
The Successful Tenderer shall brand the online portal as required by the Customer.
To create an electronic response go to the following link https://www.mytenders.co.uk/supplier/postbox/ResponseWorkspace.aspx
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

Award information

Awarded date

27 May 2021

Contract start date

1 September 2021

Contract end date

31 August 2024

Total value of contract

£165,817

This contract was awarded to 1 supplier.

WORKING ON WELLBEING LTD

Address

Grosvenor House
B97 4DL
GB

Reference

Companies House number: 08544676

Value of contract

£165,817

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Cynthia Crawford

Address

25 Camden Road
London
NW1 9LN
England

Telephone

07515332625

Email

cynthia.crawford@btp.pnn.police.uk

Website

https://www.btp.police.uk/