Published date: 10 October 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 4 July 2017

Contract summary

Industry

  • IT software package - 48517000

Location of contract

Any region

Value of contract

£150,000

Procurement reference

tender_142562/625130

Published date

10 October 2017

Closing date

4 July 2017

Contract start date

1 October 2017

Contract end date

30 September 2022

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

CONTRACT AWARD NOTICE

Hanover on Call (HOC) is seeking to upgrade its existing telecare monitoring system to achieve the following outcomes:
• Alignment with Hanover's telephony and data centre infrastructure requirements as we relocate our office in 2018;
• Providing modern ways of working in line with current industry standards with a greater level of automation for HOC agents and support team;
• It future proofs the service to enable the service to expand to provide services to 3rd parties.

The contract is for 3 years with the option to extend for one year plus one year. (Maximum of 5 year term)

Award information

Awarded date

15 August 2017

Contract start date

1 October 2017

Contract end date

30 September 2022

Total value of contract

£430,000

This contract was awarded to 1 supplier.

Volt Delta International

Address

Compass Point, 79-87 Kingston Road, Staines-Upon-Thames, TW18 4TB

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Hanover House, 1 Bridge Close
Staines-Upon-Thames
TW18 4TB
England

Email

nicola.steggles@hanover.org.uk