Published date: 13 August 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 28 August 2018

Contract summary

Industry

  • Bespoke printed matter - 22458000

  • Electronic information services - 64216200

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

North East

Value of contract

£34,000,000

Procurement reference

17_09_09 Opportunity Extended

Published date

13 August 2018

Closing date

28 August 2018

Contract start date

1 July 2019

Contract end date

30 June 2022

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Contracting Authority intends to establish a single supplier framework for the provision of print
management, production and distribution of Stock Secure and Stock Non Secure NHS forms and print, NHS
Exemptions and EHIC, and NHS Pensions Payroll Information. Under the framework agreement the successful
supplier will be required to establish, host and maintain an Online Ordering Portal which will be accessible by
the Contracting Authority and various Authorised Users and Ordering Organisations in accordance with the
terms of the framework agreement. In certain cases the public can also order products via the Suppliers
dedicated Contact Centre/Helpdesk.
As part of the framework arrangement the successful supplier will be expected to establish, host, maintain
and operate a Contact Centre/Helpdesk with a range of catalogues to order secure and non secure forms:
The Online Ordering Portal will provide access to catalogues detailing the goods/services which may be
purchased in relation to Secure &/or Non Secure Goods. The Portal shall be designed to ensure
that only those users with authorisation to purchase particular goods/products/services shall have access to
view those products/goods/services on the portal
The Secure Catalogues will include items such as prescription forms used in England and Wales and the Non
Secure Catalogues will include national products used across the NHS. These range from dental record cards,
specialist neonatal screening cards, pension employer products & multipart patient record and information
packs. In addition the successful supplier will be required to produce and manage a Help with Health Costs
(HwHC) Catalogue consisting of a number of leaflets, posters & application forms.
The Secure Forms produced by the supplier must also contain a number of physical security features which
may include the use of speciality inks, papers and printed elements and the successful supplier must ensure
it has various mandatory security controls in place to deliver the service.
The Supplier may also be required to produce and distribute personalised Products relating to Exemptions
such as those set out below. Current requirements are card or paper based at present but this may change
during the Term. By way of example only the Contracting Authority may update its requirements to
incorporate a digital print solution for:
PPC, Matex, Medex & Tax Credits

It is anticipated that the successful supplier will also personalise, print and dispatch official sensitive NHS Pensions information to scheme members periodically ranging from P60's, payroll information & newsletters, some of which are issued
monthly or as part of an annual (bulk job) over three calendar months of the year.
The Tendering Organisations must sign and return a completed Non-disclosure Agreement to the Authority prior to the issue of the full requirements document (Schedule 2.1 Appendices and the data pack)


More information

Attachments

Additional text

Full procurement documents are available on the Authority's eSourcing portal available at https://nhsbsa.bravosolution.co.uk

The Authority intends to host a supplier day in Newcastle upon Tyne on 24th and/or 25th July 2018 which
will consist of a presentation followed by individual 1-2-1 sessions with Tendering Organisations.
The Tendering Organisations will only be invited to the Supplier day following receipt of the Non-disclosure
Agreement detailed above.

The value stated is an estimate of the value over the term of the Framework. There are a number of
variables which could affect the value of the contract and the value could be more or less than the value stated.

All information will be confirmed in the procurement documents.
Any resulting contract will be considered as a contract made in England according to English Law and will be subject to the exclusive jurisdiction of the English Courts;
The Contracting Authority is not liable for any costs incurred by those expressing an interest in or tendering for this contract including but not limited to where the contract award procedure is cancelled or adjusted for any reason. No reimbursement of costs shall be available.
Tenders and all supporting documents must be priced in sterling and all payments made in relation to the project must be in sterling.
Dialogue and correspondence will be conducted in English.
The Contracting authority reserves the right to require deposits, guarantees, bonds, insurance cover and/or other forms of security as it deems appropriate.
Grouping of bidders may be required to form a separate limited liability company or other legal form and/or one that takes full responsibility and/or liability and/or confirm that each takes joint and several liability


A pre-tender market engagement exercise was carried out on 11.12.2017 additional information can be
found at:
Additional information can be found at:
https://www.contractsfinder.service.gov.uk/Notice/56e79a29-74ae-4fc1-
acd4-8e2c66e94564?p=@8=UFQxUlRRPT0=NjJNT0 and
http://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:472995-2017:TEXT:EN:HTML and
http://ted.europa.eu/udl?uri=TED:NOTICE:197570-2018:TEXT:EN:HTML&src=0

Tendering organisations must register with the Authority's eSourcing Portal Bravo at https://nhsbsa.bravosolution.co.uk using the following registration instructions

Register your company on the eSourcing portal.
Browse to Portal: https://nhsbsa.bravosolution.co.uk
Select 'Click here to register' to register - Accept t's & c's click 'continue'.
Enter your business & user details - Note your username and click 'Save'.
You will receive an email with your unique password. 2. Express an Interest in the opportunity: Login with username/password. Click OK


About the buyer

Contact name

Angela Nixon-Moore

Address

Goldcrest Way
NEWCASTLE-UPON-TYNE
NE158NY
England

Telephone

0191 212 7319

Email

angela.nixon-moore@nhs.net

Website

https://www.nhsbsa.uk