Published date: 15 December 2021

This notice was replaced on 24 May 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 24 May 2022)

Awarded contract - This means that the contract has been awarded to a supplier.

Contract summary


  • Custom software development services - 72230000

Location of contract

LS1 4ap

Value of contract


Procurement reference


Published date

15 December 2021

Closing date

24 May 2021

Closing time


Contract start date

18 August 2021

Contract end date

17 August 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



This call-off contract is for the day-to-day operational management and development of the NHS Digital Identity & Access Management (IAM) Platform which is used across a range of NHS services to ensure that only authorised individuals (using a Role Based Access Control model) can access patient related and other services. This call-off contract is to support and take appropriate responsibility for the delivery of the Buyer's outcomes related to the effective and efficient operation of its Identity and Access Management Platform via its DevOps team. This includes both its day-to-day operations (running the service including incident management utilising the Buyer's Service Management toolkit) and ongoing maintenance within agreed service level agreements to maintain 24x7x365 user availability e.g. authentication, as well as the development and safe delivery of appropriate work items from the Buyer's prioritised backlog.

Award information

Awarded date

10 December 2021

Contract start date

18 August 2021

Contract end date

17 August 2025

Total value of contract


This contract was awarded to 1 supplier.

BJSS Limited


1 Whitehall Quay, Leeds LS1 4HR



About the buyer

Contact name

NHSD Contract Management


7-8 Wellington Place