Published date: 6 November 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 October 2025, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£132,591

Procurement reference

Information Request Case Management System (i-Case) Renewal

Published date

6 November 2025

Closing date

30 October 2025

Closing time

12pm

Contract start date

1 November 2025

Contract end date

31 October 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

To extend the existing contact with I-Case/Civica for the
ongoing supply of an information request case management system.


Award information

Awarded date

31 October 2025

Contract start date

1 November 2025

Contract end date

31 October 2027

Total value of contract

£132,591

This contract was awarded to 1 supplier.

Civica UK Limited

Address

South Bank Central, 30 Stamford Street, London, SE1 9LQ

Reference

Companies House number: 01628868

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Ethan Bowman

Address

County Hall
DURHAM
DH15UQ
England

Telephone

00000

Email

Ethan.Bowman@durham.gov.uk