Published date: 16 December 2016
Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.
Contract summary
Industry
Data collection and collation services - 72314000
Data storage services - 72317000
Executive and legislative services - 75111000
Supporting services for the government - 75130000
Scanning services - 79999100
Location of contract
North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales, Northern Ireland, Isle of Man, Channel Islands
Value of contract
£0 to £50,000,000
Procurement reference
Front End Services 2016
Published date
16 December 2016
Approach to market date
1 March 2017
Contract start date
1 March 2018
Contract end date
28 February 2021
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
UKVI would like to procure services for:
Biometrics Collection;
- Scanning of physical documents;
- Application Checking Service (checking applications for completeness).
The primary objective of the upcoming tender is to enhance the services offered at the first touchpoint forUKVI customers. The longer term ambition is to align the Front Office Services with existing services offered overseas. The tender will cover services including but not limited to:
- Capture the enrolment of the customer/applicant's biometrics including fingerprints, facial image, the passport biodata page and a digital signature;
- Checking and taking digital images of the customer's documents including the passport;
- Checking and confirming with the customer that all UkVI requested information is present;
- Transferring the customer's digital images, via a secured architecture, from the supplier facilities to UKVI sites.
A supplier day is being held to inform the nature and scope of the new procurement.
UK Visas and Immigration (UKVI), a department within the Home Office,currently has a contract for Front Office Services. This is due to expire in February 2018 and will be re-competed. A supplier day is being held to help inform the nature and scope of the new procurement for the replacement contract.
The first Supplier Open Day is currently targeted to be held in London on Tuesday, 20.12.2016. This is planned to:
- Provide information about the present service and to present UKVI proposition to the market
- Provide suppliers with a better understanding of anticipated needs
- Explore our requirements and approaches
- Develop an informed understanding of the capabilities of the market players
- Explore with suppliers their commercial model
- Identify additional services which suppliers could offer.
More information
Spend profile
| Financial year | Budget |
|---|---|
| 2018/2021 | £50,000,000 |
Additional text
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If you want to attend the events please send an email before 19.12.2016 to FrontEndServices@homeoffice.gsi.gov.uk and we will send you the registration details. You will also need to complete a Non Disclosure Agreement. Please ensure that this is received before 20.12.2016.
A Prior information notice has been published under the publication number 2016/S 241-439232 at http://ted.europa.eu/udl?uri=TED:NOTICE:439232-2016:TEXT:EN:HTML.
About the buyer
Contact name
Michael Adu
Address
The Secretary of State for the Home Department
2 Marsham Street,
London
SW1P 4DF
England
Telephone
02070354335
FrontEndServices@homeoffice.gsi.gov.uk
Website
https://www.gov.uk/government/organisations/home-office/about/procurement
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Approach to market date: 1 March 2017
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