Published date: 8 September 2022

This notice was replaced on 15 November 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 15 November 2022)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Maps - 22114300

  • Research and development services and related consultancy services - 73000000

  • Market research services - 79310000

Location of contract

London, South East

Value of contract

£20,000 to £110,000

Procurement reference

RBGKEW1099

Published date

8 September 2022

Closing date

4 October 2022

Closing time

10am

Contract start date

1 November 2022

Contract end date

31 October 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The purpose of this procurement is to contract a supplier to provide services relating to the creation of a visitor experience touchpoint map for the Royal Botanic Gardens, Kew. The initial phase of the services include carrying out one visitor mapping exercise at Wakehurst and another at Kew Gardens, both with pre-, during and post-visit online journeys of our shared website, project management of the mapping process and liaison with relevant teams as required.
The Touchpoint Mapping Agreement shall commence on the contract start date and be applicable during the project work at a timescale to be defined between Kew and the supplier on appointment. The project must be completed within the 2022/2023 financial year.

To apply please follow these steps
• Go to https://defra.bravosolution.co.uk/web/login.html
• Click on 'view Current Opportunities'
• Scroll the list to locate 'RBGKEW1099 - Visitor Experience Touchpoint Mapping'
• Click on the title
• Follow the instructions to register and obtain the tender documents

More information

Attachments

Links

About the buyer

Contact name

Sarah Jandu

Address

Kew Green
RICHMOND
TW93AB
England

Email

procurement@kew.org