Published date: 22 January 2021

Last edited date: 22 January 2021

Closed early engagement


Closing date: 5 February 2021

Contract summary

Industry

  • Motor vehicles for the transport of 10 or more persons - 34120000

  • Motor vehicles for the transport of goods - 34130000

  • Heavy-duty motor vehicles - 34140000

    • Support services for land, water and air transport - 63700000

    • Monitoring and control services - 71700000

    • System quality assurance assessment and review services - 72225000

    • Training services - 80500000

    • Miscellaneous services - 98300000

Location of contract

England

Procurement reference

TFL001-DN519316-89938689

Published date

22 January 2021

Closing date

5 February 2021

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

TfL is undertaking an Early Market Engagement exercise via the publication of a Market Sounding Questionnaire (MSQ) to gauge interest in the marketplace for suppliers to participate in a tender for Drive Quality Monitoring.
TfL funds Driver Quality Monitoring (DQM) to ensure and promote safe bus driving through an independent, objective assessment of driving standards. The Crime and Disorder Act 2008 places a duty on all authorities to do all they reasonably can to prevent crime and disorder. The operation of DQM is believed to result in an increase in driving standards and driver behaviour therefore helping to satisfy TfL's duty under the Crime and Disorder Act.
DQM involves assessors covertly boarding a bus while in service and scoring the driver's performance in a comprehensive list of categories. The categories include braking, acceleration, steering, respect for traffic signals and a range of safety-related issues. DQM indicates any aspects of a driver's behaviour which falls short of expectations; it also allows for the recognition of drivers who meet those expectations.
After each assessment, the assessor produces a report which is made available online for garage managers to discuss with the driver. TfL and the bus companies also use DQM to monitor trends by route, garage and operator across the network.
The current contract requires around 7,700 assessments to be carried out across 540 routes covering the services provided by 10 bus operator companies. Some of the assessments will be carried out at night, in early mornings or late evenings, and at weekends. The rota for assessors is based on bus routes, not on particular drivers.
The requirement is for one supplier to provide DQM across the London bus network. The successful supplier will be required to carry out assessments and provide a data management system and website to provide access to assessments and summary reports.
The specification from the previous DQM procurement is being shared to ensure suppliers can submit an informed response. TfL reserves the right to change any information in the specification prior to commencement of the procurement process.
The previous specification and the MSQ can be accessed via ProContract at the below URL, where interested suppliers should also register their interest. The MSQ will seek views on a number of aspects including performance management, risks and opportunities as well as gauging the general level of interest in this opportunity.

If you have any questions regarding this PIN please contact us via the portal. https://procontract.due-north.com/Procurer/Advert/View?advertId=92d13391-975c-eb11-8106-005056b64545&fromAdvertEvent=True

More information

Previous notice about this procurement

Driver Quality Monitoring

  • Early engagement
  • Published 22 January 2021

Links

About the buyer

Contact name

Alina Ladha

Address

5 Endeavour Square
LONDON
E20 1JN
England

Email

AlinaLadha@tfl.gov.uk

Website

https://procontract.due-north.com/Procurer/Advert/View?advertId=92d13391-975c-eb11-8106-005056b64545&fromAdvertEvent=True