Published date: 6 December 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 5 January 2021, 5pm

Contract summary

Industry

  • System and support services - 72250000

  • Software-related services - 72260000

  • Software supply services - 72268000

    • Internet services - 72400000

    • Computer support and consultancy services - 72600000

Location of contract

London

Value of contract

£0 to £12,000,000

Procurement reference

20201206163030-94392

Published date

6 December 2020

Closing date

5 January 2021

Closing time

5pm

Contract start date

16 February 2021

Contract end date

15 February 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Contracting Authority is seeking to procure a multi- supplier framework agreement (with up to 3 suppliers) on behalf of UK Policing, with scope for the procured services to be rolled out to other emergency services in the future. The framework will be for the delivery of a mobile & desktop based social media management platform, which will enable users to operate and control all their corporate social media channels in one place in a safe, secure and auditable way.
This is for both inbound and outbound contact and engagement and will need to enable users to undertake various activities including:
- facilitating social media as a public contact channel for the recording of crime and incidents, including emergencies, with the ability to fully audit all contact and activities and allow the export of data for criminal justice purposes;
- publishing content (both live and scheduled);
- provide basic insight data into the external user including influence, key words, type of content, demographic information and location when available;
- the creation of and maintenance of a content management library;
- hosting live events; and
- holding real-time conversations with members of the public.
The process will involve a two- stage technical evaluation and suppliers will be required to provide a live demonstration of their existing off the shelf solution. The Contracting Authority intends to complete the award of the framework agreement on or around 16 February 2021.

More information

Links

About the buyer

Contact name

Krish Khanna

Address

33 Queen Street,
LONDON
EC4R 1AP
ENG

Telephone

+44 7970217549

Email

Krish.Khanna@TLTSolicitors.com