Published date: 18 August 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 25 August 2021, 12pm

Contract summary

Industry

  • Guidance services - 85312310

Location of contract

London

Value of contract

£25,000 to £35,000

Procurement reference

MT223708

Published date

18 August 2021

Closing date

25 August 2021

Closing time

12pm

Contract start date

1 October 2021

Contract end date

30 September 2023

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

A two year contract for the provision of an independent debt advice service for Phoenix residents. A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters.
Scope of service to include:
- Mixed-media appointments delivered directly to residents
- Carry out initial assessments
- Build relationships
- Case management
- Provide advice and guidance on all debts
- Give advice on budgeting
- Advice on claiming correct benefits / entitlements
- Family/housing/legal
- Appeals
- Resident workshops/training

More information

Links

About the buyer

Contact name

Head of Specialist Housing Services

Address

The Green Man
355 Bromley Road
London
SE6 2RP
England

Telephone

+44 8000285700

Email

emma.mcsweeney@phoenixch.org.uk

Website

www.phoenixch.org.uk