Published date: 3 December 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 September 2018

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

North West

Value of contract

£253,811

Procurement reference

0044069

Published date

3 December 2018

Closing date

13 September 2018

Contract start date

28 September 2018

Contract end date

27 September 2020

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

YHG have entered into a contract with Maintel Europe Limited for the provision of a Call Handling Software Platform for Contact Centres via the Crown Commercial Services (CCS) Framework Agreement RM1045 Network Services Lot 10.

The contract relates to call handling software, licencing and support, upgrade and expansion, service design manager and consultation.

In line with Framework Call Off procedures this notice is being published for information only.

Award information

Awarded date

20 September 2018

Contract start date

28 September 2018

Contract end date

27 September 2020

Total value of contract

£253,811

This contract was awarded to 1 supplier.

MAINTEL EUROPE LIMITED

Address

61 Webber Street
SE1 0RF
GB

Reference

Companies House number: 02665837

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Jen Stevenson

Address

602, Aston Avenue
Warrington
WA36ZN
England

Telephone

07458119089

Email

jen.stevenson@yourhousinggroup.co.uk