Published date: 10 July 2020

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.

Approach to market date: 31 July 2020

Contract summary


  • Benefit services - 75310000

Location of contract

East of England

Value of contract


Procurement reference


Published date

10 July 2020

Approach to market date

31 July 2020

Contract start date

8 September 2020

Contract end date

31 March 2023

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Personal Budgeting Support is offered to all Universal Credit Full Service claimants when they transition to UC. This is to support claimants to manage their monthly payments and prioritise essential bills such as rent/utilities. Cambridge City Council and South Cambridgeshire District Council are seeking to appoint a suitable contractor to provide this service for an initial period of 24 months.

A successful bid to the Sharing Prosperity Fund approved a two year outreach project to provide up to 5 hours per day, 5 days per week resource in Cambridge Jobcentre Plus offices to support new and existing claimants, resident in Cambridge or South Cambridgeshire, to Universal Credit in particular with personal budgeting support.
This will include ensuring that they have claimed the correct benefits, supported to claim advance payments or direct payments and understand how this impacts on their household budgets. The Contractor will need to refer clients to experts who will be able to take on individual cases of advanced debt assistance, for instance Debt Relief Orders etc.

More information

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2020/2021 £105,000


About the buyer

Contact name

Naomi Armstrong


Cambridge City Council
United Kingdom


+44 1223458178


Approach to market date: 31 July 2020