Published date: 28 December 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 17 November 2023, 12pm

Contract summary

Industry

  • Research services - 73110000

  • Design and execution of research and development - 73300000

Location of contract

England, Wales

Value of contract

£183,117

Procurement reference

PROC.01.0829

Published date

28 December 2023

Closing date

17 November 2023

Closing time

12pm

Contract start date

14 December 2023

Contract end date

31 May 2024

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Services to trial approaches to delivering customer satisfaction surveys during the next price review period. The ITT sets out the ways the current surveys are working, and ideas to develop the surveys for the 2025-30 period.


Award information

Awarded date

24 November 2023

Contract start date

14 December 2023

Contract end date

31 May 2024

Total value of contract

£183,117

This contract was awarded to 1 supplier.

ACCENT MARKETING AND RESEARCH LIMITED

Address

3 Orchard Place
LONDON
SW1H 0BF
GB

Reference

Companies House number: 02231083

Value of contract

£183,117

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Donna Monro

Address

7 Hill Street
BIRMINGHAM
B54UA
England

Telephone

07584339198 ext 4444

Email

donnamarie.monro@ofwat.gov.uk