Published date: 31 March 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 February 2017

Contract summary

Industry

  • Call centre - 79512000

Location of contract

Any region

Value of contract

£160,000 to £164,000

Procurement reference

HOS Call

Published date

31 March 2017

Closing date

28 February 2017

Contract start date

3 April 2017

Contract end date

29 March 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The Housing Ombudsman first line response outsourced service including the provision of some back office support services.


More information

Attachments


Award information

Awarded date

31 March 2017

Contract start date

3 April 2017

Contract end date

29 March 2019

Total value of contract

£160,000

This contract was awarded to 1 supplier.

On Net Communications

Address

35 Hope Street Durham DL 15 9HU

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Rosalind D'Cruz

Address

Exchange Tower, Exchange Square
London
E14 9GE
England

Telephone

0207421 3458

Email

rdcruz@housing-ombudsman.org.uk