Published date: 20 March 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Health and social work services - 85000000
Location of contract
South East
Value of contract
£241,920.30
Procurement reference
Porchlight - DN Lot 5
Published date
20 March 2023
Closing date
9 December 2022
Closing time
5pm
Contract start date
1 April 2023
Contract end date
31 March 2024
Contract type
Service contract
Procedure type
Negotiated procedure without prior publication (above threshold)
The opportunity was not advertised, because for example only one supplier is capable of delivering the requirement, or due to extreme urgency brought about by unforeseen events.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The 24/7 telephone and online support service for the Kent and Medway population, offers information and support to people experiencing wellbeing and mental health distress.
The service is marketed via links from the various health and social care partner websites and there has been a sustained "Release the Pressure" media campaign. The lines are to be operated 24 hours including weekends and bank holidays.
The current delivery of the telephone and online support service is executed through a specific telephone number which the vulnerable users of these services are familiar with and on which they rely to receive these services. This number is owned by the current provider.
The service was varied into Live Well Kent and Medway (LWKM) in 2018 and managed by LWKM strategic partner Shaw Trust. During procurement of LWKM the management of the service has been awarded to Porchlight.
Porchlight intend to procure the service through a competitive process during this award period for the remainder of the LWKM contract (to March 2026 with an option to extend to March 2028). However to effectively run this procurement exercise time is needed to avoid disruption, maintain continuity and procure with the full information available. It is therefore essential that the current economic operator continues to provide these services on a short-term basis.
Award information
Awarded date
10 February 2023
Contract start date
1 April 2023
Contract end date
31 March 2024
Total value of contract
£241,920.30
This contract was awarded to 1 supplier.
MENTAL HEALTH MATTERS
Address
Sunderland Enterprise Park
Tyne & Wear
SR5 3XJ
GBReference
Companies House number: 01786914
Supplier is SME?
No
Supplier is VCSE?
Yes
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Closing: 9 December 2022, 5pm
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