Published date: 23 October 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 July 2025, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

United Kingdom

Value of contract

£1,569,600

Procurement reference

CW103429

Published date

23 October 2025

Closing date

11 July 2025

Closing time

12pm

Contract start date

16 October 2025

Contract end date

16 October 2029

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Call of contract from G-Cloud 14 CCS framework (RM1557.14) for the provision of a Helpdesk Software Service . Contract term is 36 months with the option for an additional 12 month extension

Award information

Awarded date

30 September 2025

Contract start date

16 October 2025

Contract end date

16 October 2029

Total value of contract

£1,569,600

This contract was awarded to 1 supplier.

Deskpro Ltd

Address

79 Hartfield Road
London
Greater London
SW19 3ES
United Kingdom

Reference

Companies House number: 04249340

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

100 PARLIAMENT STREET
LONDON
SS991AA
England

Email

it-customer-engagement@hmrc.gov.uk