Published date: 6 March 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 March 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

North East

Value of contract

£193,560

Procurement reference

I8657

Published date

6 March 2025

Closing date

1 March 2024

Closing time

12pm

Contract start date

10 June 2024

Contract end date

9 June 2027

Contract type

Supply contract

Procedure type

Other: Call off from G Cloud 13

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Service Management Software - Freshservice Pro, Unlimited asset pack, onboarding package

Award information

Awarded date

10 June 2024

Contract start date

10 June 2024

Contract end date

9 June 2027

Total value of contract

£193,560

This contract was awarded to 1 supplier.

Freshworks Inc

Address

2950 S. Delaware Street, Suite 201, San Mateo, CA 94403

Reference

No reference - other

Value of contract

£193,560

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Company number: 33-121-8825

About the buyer

Contact name

Marie Cairns

Address

Town Hall
SOUTH SHIELDS
NE332RL
England

Telephone

0191 4244020

Email

marie.cairns@southtyneside.gov.uk