Provision of Change Consultancy Services for Redundancy Payment Service

Contract summary

Industry

• Technical testing, analysis and consultancy services - 71600000

Location of contract

United Kingdom

Value of contract

£125,640

Procurement reference

TIS0638/WP1

Published date

5 June 2023

Closing date

31 May 2023

Closing time

12pm

Contract start date

1 June 2023

Contract end date

29 March 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

Change Consultancy Services Outcomes provided by REDACTED
This work package is to provide Change Consultancy Services outcomes for BSD working with key stakeholders to document high level requirements and to deliver the outcomes shown in the table below:
Number Outcome / Deliver-able Description Acceptance Criteria
1 Redundancy Payment Service - Managed service provider CMS backlog Work with operational ser-vice team, RPS, NTT & OSM to identify the solu-tions required to amend rel-evant systems & process-es.
Create a backlog roadmap for the identified requirements (User Stories inclusive of impact and benefits) Produce plans for the solution(s) and implementation inclusive of internal and external deliverables (Applications Services & 3rd party providers). To be agreed by Operational Service Manager, or other nominated official
2 Redundancy Payment Service - OSM CMS backlog Work with operational ser-vice team, RPS, & OSM to identify the solutions re-quired to amend relevant systems & processes.
Create a backlog roadmap for the identified requirements (User Stories inclusive of impact and benefits) Produce plans for the solution(s) and implementation inclusive of internal and external deliverables (Applications Services & 3rd party providers). To be agreed by Operational Service Manager, or other nominated official
3 Compliance With HMRC "Other Payer" Status Work with project manager to produce plan and requirements for a historic case review To be agreed by Operational Service Manager, or other nominated official
4 Compliance With HMRC "Other Payer" Status Work with operational ser-vice team, RPS, DTS, EAS and BA to identify the re-quirements to amend the relevant systems & pro-cesses. To be agreed by Operational Service Manager, or other nominated official
5 Compliance With HMRC "Other Payer" Status Work with operational service team, RPS, DTS, EAS and BA to identify the solutions required to amend the relevant systems & processes. To be agreed by Operational Service Manager, or other nominated official
6 Compliance With HMRC "Other Payer" Status Create a full set of As Is Claimant User journey's applying the INSS's interpretation of HMRC's guidance to them for HMRC to review To be agreed by Operational Service Manager, or other nominated official
7 Compliance With HMRC "Other Payer" Status Gather requirements to further information from claimants and Insolvency Practitioners and work with NTT, OSM & DTS to amend the Digital Front end systems and CMS. To be agreed by Operational Service Manager, or other nominated official
8 Reporting Assist the project manager to provide regular progress reports to senior stakeholders (project board).
Update project documentation as per the Change Gateway process:
- People Impact Assessments
- Commercial considerations
- Analysis & performance considerations To be agreed by Operational Service Manager, or other nominated official

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More information

Attachments

• REDACTED TIS0638WP1_RM6160-Short-order-form.pdf
• Signed contract

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Award information

Awarded date

31 May 2023

Contract start date

1 June 2023

Contract end date

29 March 2024

Total value of contract

£125,640

This contract was awarded to 1 supplier.

SMARTSOURCING LIMITED

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About the buyer

Address

3rd Floor Cannon House
18 Priory Queensway
Birmingham
B4 6FD
England

Email

jane.cooper@insolvency.gov.uk