Published date: 10 September 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 4 October 2021, 12pm

Contract summary

Industry

  • Financial transaction processing and clearing-house services - 66172000

Location of contract

Any region

Value of contract

£45,000,000

Procurement reference

BIP624428052

Published date

10 September 2021

Closing date

4 October 2021

Closing time

12pm

Contract start date

8 November 2021

Contract end date

7 November 2024

Contract type

Service contract

Procedure type

Negotiated procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Tate is embarking on an ambitious and wide-reaching transformation of its customer-facing and revenue-generating systems. One of the key projects within this programme of change is to consolidate the existing disparate payment processors serving our various business functions and replace them with a single full-service payment service provider. This project will enhance our customer experience across all touchpoints, unlock various strategic initiatives, enable joined-up reporting across the business, and offer a more attractive commercial proposition to Tate through lower fees afforded by economies of scale.

Tate are seeking a long-term partner who will be able to provide a first-class product backed up by outstanding service and account management, and who will not just enable our roadmap and aspirations but also challenge us to go beyond our boundaries and continuously build and innovate so that we maintain our sector-leading proposition.

More information

Links

About the buyer

Contact name

Declan McAlister

Address

20 John Islip Street
Millbank
London
SW1P 4RG
UK

Telephone

+442078878811

Email

declan.mcalister@tate.org.uk