Published date: 13 October 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 14 November 2023, 4pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

Yorkshire and the Humber

Value of contract

£1,600,000

Procurement reference

20231013172233-36335

Published date

13 October 2023

Closing date

14 November 2023

Closing time

4pm

Contract start date

1 April 2024

Contract end date

31 March 2031

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Victims' Hub Service will provide a single point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways.
This specification is for the delivery of a Victims Hub service for adults and children and young people (CYP). The purpose of the Hub is to provide a trusted service to those affected by crime and ASB that provides simple access to recovery services alongside guidance through the criminal justice system from statement to court.
The service will provide tailored pathways for Humberside victims to access:
- Guidance through the Criminal Justice System, improving justice outcomes
- Wider recovery services including links with health and social care where appropriate
The service will support or have a pathway for all individuals affected by crime. The definition of a crime will have a lower threshold than police forces as it will include all levels of ASB and where an individual is in need the service will endeavour to find a pathway to assist them.
The overall aim of the service is to enable victims of crime to 'cope and recover' with the impact of the crime and to recover from the harm experienced in the shortest possible time. The purpose of the Victims Hub Service is to ensure the individual affected by crime receives the most appropriate service for their needs, in the most efficient way. This may be to offer advice and support within the service or to offer a referral and assessment approach for victims to access specialist advice, support and assistance as well as improve their health and wellbeing and their experience of the criminal justice system.

More information

Links

About the buyer

Contact name

Diane Holland

Address

The Lawns
Harland Way,
Hull, Cottingham
HU16 5SN
ENG

Telephone

+44 464983793

Email

Diane.Holland@southyorks.pnn.police.uk

Website

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=71893&B=BLUELIGHT