Published date: 1 October 2024

Last edited date: 1 October 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 1 November 2024, 11am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

NR1 2DH

Value of contract

£0 to £760,000

Procurement reference

IT-217-2948-NCCT42927

Published date

1 October 2024

Closing date

1 November 2024

Closing time

11am

Contract start date

31 January 2025

Contract end date

20 December 2028

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.

DPSS is looking for a new payroll bureau software that can provide the following benefits:
• Improve the accuracy, efficiency, and security of the payroll processing and reporting.
• Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.
• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.
• Reduce the operational costs and risks associated with the payroll processing and reporting.
• Support the growth and development of the DPSS and its services.

Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Liam Cranston

Address

Martineau Lane
Norwich
Norfolk
NR1 2DH
United Kingdom

Telephone

01603 224391

Email

liam.cranston@norfolk.gov.uk

Website

www.norfolk.gov.uk