Published date: 4 July 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 May 2024, 10am

Contract summary

Industry

  • Market research services - 79310000

Location of contract

SE1 9HA

Value of contract

£53,300

Procurement reference

tender_435088/1372446

Published date

4 July 2024

Closing date

20 May 2024

Closing time

10am

Contract start date

18 June 2024

Contract end date

14 February 2025

Contract type

Service contract

Procedure type

Other: Under threshold ITT

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

To understand the experiences of A2P SMS service users (i.e. businesses and public bodies, or "message senders") in the market

To understand the potential of alternative messaging services as viable substitutes for A2P SMS

More specifically, we would like to understand:

Usage: what are message senders using A2P SMS for (e.g. reminders, notifications, advertising, etc), at what scale are they using it (e.g. volume, frequency, etc) and how important is it to their organisations

Market landscape: what are their attitudes towards current issues within the A2P SMS market (e.g. pricing, range of choice, quality of service, etc) and what impact do these issues have on their organisations

Substitution: what are their attitudes towards potential alternatives to A2P SMS (e.g. WhatsApp for Business, Google RCS, in-app notifications, etc) and are there any barriers to their use

Award information

Awarded date

28 May 2024

Contract start date

18 June 2024

Contract end date

14 February 2025

Total value of contract

£53,300

This contract was awarded to 1 supplier.

Context Consulting Ltd. (t/a Context+)

Address

67-68 Jermyn Street, St. James's, London, SW1Y 6YN

Reference

Companies House number: 07097568

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Riverside House, 2a Southwark Bridge Road
London
SE1 9HA
England

Email

procurementnotice@ofcom.org.uk